[Lincolnparkdc] RE continuing questions on document renewals and DC Department of Motor Vehicles (DMV) operations now and as we move forward

Fri Jun 19 08:18:16 EDT 2020

I did try to change the appointment and was told that I did not have one
(got an email saying that i no longer had an appointment).
I am living a Kafka novel.

On Fri, Jun 19, 2020 at 8:02 AM David Morris <figaromorris at gmail.com> wrote:

> If you have already made an appointment  for Sept you have to edit that
> appointment. The system will not allow you to make a new one. I did this
> yesterday to switch my Oct appointment to one for this month.
> David
>
> On Fri, Jun 19, 2020 at 3:15 AM Diana Quinn <dqquinn at gmail.com> wrote:
>
>> Hi Steve,
>> Maybe you can point out to the mayor's office that instituting an online
>> appointments only system IS NOT WORKING.
>> Here's my example: My driver's license expires on my birthday,
>> September 5.  I will be out of town Sept. 5.  I  can't renew my license
>> online; I must go in person to renew my license so that it is a REAL ID
>> license
>> But there evidently is no way to do that before I leave town (driving) in
>> fewer than two weeks. That is a probem.
>> I made an appointment at the SW office for September 2, but it was
>> disappeared yesterday, and I was told to reschedule. Trying to get on the
>> DMV website today has been a nightmare, and
>> there is no evidence that the city will get its act together to make the
>> online appointments system work.
>> I think I'd have better luck camping outside a DMV office than doing this
>> online thing; what is to keep the city from canceling whatever appointment
>> I might be able to get today, if the servers are back up? Nothing.
>> dq
>>
>> ***This is the meaningless response I just now (3am) got  when I tried
>> to  make an appointment at the Georgetown office. How funny (not):
>>
>>    - The booking couldn't be completed. If no additional error messages
>>    are displayed, please contact us by phone or email for help or try to
>>    create a new booking.
>>    - You have already reached the maximum number of appointments.
>>
>>
>> On Fri, Jun 19, 2020 at 3:07 AM Diana Quinn <dqquinn at gmail.com> wrote:
>>
>>> Maybe you can point out to the mayor's office that instituting an online
>>> appointments only system IS NOT WORKING.
>>> Here's my example: My driver's license expires on my birthday,
>>> September 5.  I will be out of town Sept. 5.  I  can't renew my license
>>> online; I must go in person to renew my license so that it is a REAL ID
>>> license
>>> But there evidently is no way to do that before I leave town (driving)
>>> in fewer than two weeks. That is a probem.
>>> I made an appointment at the SW office for September 2, but it was
>>> disappeared yesterday, and I was told to reschedule. Trying to get on the
>>> DMV website today has been a nightmare, and
>>> there is no evidence that the city will get its act together to make the
>>> online appointments system work.
>>> I think I'd have better luck camping outside a DMV office than doing
>>> this online thing; what is to keep the city from canceling whatever
>>> appointment I might be able to get today, if the servers are back up?
>>> Nothing.
>>> dq
>>>
>>>
>>> On Thu, Jun 18, 2020 at 10:54 PM Holtzman, Steve (SMD 6B05) <
>>> 6B05 at anc.dc.gov> wrote:
>>>
>>>> Neighbors,
>>>>
>>>> There have been continuing questions regarding DMV's policies regarding
>>>> documents (drivers licenses, tags, inspections,etc.) which are due to
>>>> expire or which have already expired during the period of the Public Health
>>>> Emergency. And some are still receiving reminder notices of upcoming
>>>> renewals of various documents which, given the Public Health Emergency
>>>> provisions is admittedly a little confusing.
>>>>
>>>> Given the fact that, DC has been in some form of lockdown for over
>>>> three months, the number of residents who have some necessity of applying
>>>> for or renewing some form of document has increased and so the relevance of
>>>> understanding DMV's approach has become significant for more and more
>>>> people.
>>>>
>>>> Despite several attempts to get a focused answer, the only
>>>> clarification I can offer is what DMV itself has posted on it's website.
>>>> Note that they may have been listening to some degree, because the guidance
>>>> on their website seems to have recently been expanded somewhat.
>>>>
>>>> https://dmv.dc.gov/node/1479901
>>>>
>>>> There have, for example, been some question regarding cancellation by
>>>> DMV of appointments set previously by residents for document renewals at
>>>> the DMV's only open service center. DMV notes that *the Southwest
>>>> Service Center is open on an "appointment only" basis, but only for these
>>>> three functions :*
>>>>
>>>>    - First Time License and REAL ID Conversions;
>>>>    - First Time Title and Registrations (no renewals);
>>>>    - Knowledge Testing (for drivers licenses)
>>>>
>>>> The short answer to all renewal questions (which I've shared before
>>>> with some in individual correspondance) is that any licenses,tags or
>>>> inspections, even if they've expired at some time since March, are still
>>>> valid and will be until DMV announces otherwise/resumes full normal
>>>> operations. At that point, you will have 45 days to complete whatever
>>>> renewal you had pending. Your documents will remain valid during that 45
>>>> days as well.
>>>>
>>>>  My suggestion is that, anyone who wants an added level of comfort,
>>>> particularly if they intend to travel, should print out the notice on the
>>>> DMV site (see link above) which validates this and take a paper or digital
>>>> copy with them.
>>>>
>>>> DMV continues to note that all licenses,tags,inspections which
>>>> expire(ed) at any time during the Public Health Emergency *are
>>>> automatically renewed until 45 days after the Emergency is lifted*.
>>>> However, it also now explicitly says that its current operating stance is
>>>> through PHASE ONE of the District's reopening plan.
>>>>
>>>> *Assuming, as is likely, that DC moves to PHASE TWO* *at some point
>>>> next week*, everyone will have to check back to see what changes DMV
>>>> may have made to its opening status and which services it will offer. If
>>>> they announce that they are expanding their available service to include
>>>> resumption of  normal license renewals, age-related renewals, vehicle tags,
>>>> vehicle inspections, etc. then your expired documents will still be valid,
>>>> as is, for 45 days (i.e., you will have until early August to get them
>>>> renewed).
>>>>
>>>> The DMV website currently says "All driver licenses, vehicle
>>>> registrations, and vehicle inspections scheduled to expire have been
>>>> granted a waiver without penalty until DC DMV reopens at full operating
>>>> capacity." However, they also note the following:"*The appointment
>>>> scheduling system is currently undergoing maintenance to allow DC DMV to
>>>> set-up the necessary appointments for Phase Two. The system will be back
>>>> online by 12 pm (noon) on Friday, June 19, 2020."which does suggest t**hat
>>>> they are likely to resume something close to normal operations during Phase
>>>> Two.*
>>>>
>>>> So, hopefully, if all concerned check back on the DMV site early next
>>>> week, next steps will be spelled out and straightforward.
>>>>
>>>> Given the number of residents here and elsewhere that are invariably
>>>> waiting to do something which requires interaction with DMV, I have made a
>>>> point of flagging this to the Mayor's office in the hopes that her
>>>> anticipated statement/Order/guidance next week will include some specific
>>>> reiteration reinforcing the clarity on the 45 day extensions and  how to
>>>> approach DMV document applications/renewal in the transition.
>>>>
>>>>
>>>> best,
>>>>
>>>>  Steve
>>>>
>>>> Steve Holtzman, 6B05
>>>>
>>>> For the latest information on the District Government’s response to
>>>> COVID-19 (Coronavirus), please visit coronavirus.dc.gov.
>>>>
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