[Lincolnparkdc] RE continuing questions on document renewals and DC Department of Motor Vehicles (DMV) operations now and as we move forward

Fri Jun 19 08:49:13 EDT 2020

I figured it out.
The DMV sent me an email saying that my September appointment was canceled,
but it hadn't really been canceled.
I went in with my old appointment number and tried it a few times and
finally got to an appointment page that worked.
Fingers are crossed that I have a new appointment in june!
But jeeeeeesh!
Thanks everyone,

On Fri, Jun 19, 2020 at 8:18 AM Diana Quinn <dqquinn at gmail.com> wrote:

> I did try to change the appointment and was told that I did not have one
> (got an email saying that i no longer had an appointment).
> I am living a Kafka novel.
>
> On Fri, Jun 19, 2020 at 8:02 AM David Morris <figaromorris at gmail.com>
> wrote:
>
>> If you have already made an appointment  for Sept you have to edit that
>> appointment. The system will not allow you to make a new one. I did this
>> yesterday to switch my Oct appointment to one for this month.
>> David
>>
>> On Fri, Jun 19, 2020 at 3:15 AM Diana Quinn <dqquinn at gmail.com> wrote:
>>
>>> Hi Steve,
>>> Maybe you can point out to the mayor's office that instituting an online
>>> appointments only system IS NOT WORKING.
>>> Here's my example: My driver's license expires on my birthday,
>>> September 5.  I will be out of town Sept. 5.  I  can't renew my license
>>> online; I must go in person to renew my license so that it is a REAL ID
>>> license
>>> But there evidently is no way to do that before I leave town (driving)
>>> in fewer than two weeks. That is a probem.
>>> I made an appointment at the SW office for September 2, but it was
>>> disappeared yesterday, and I was told to reschedule. Trying to get on the
>>> DMV website today has been a nightmare, and
>>> there is no evidence that the city will get its act together to make the
>>> online appointments system work.
>>> I think I'd have better luck camping outside a DMV office than doing
>>> this online thing; what is to keep the city from canceling whatever
>>> appointment I might be able to get today, if the servers are back up?
>>> Nothing.
>>> dq
>>>
>>> ***This is the meaningless response I just now (3am) got  when I tried
>>> to  make an appointment at the Georgetown office. How funny (not):
>>>
>>>    - The booking couldn't be completed. If no additional error messages
>>>    are displayed, please contact us by phone or email for help or try to
>>>    create a new booking.
>>>    - You have already reached the maximum number of appointments.
>>>
>>>
>>> On Fri, Jun 19, 2020 at 3:07 AM Diana Quinn <dqquinn at gmail.com> wrote:
>>>
>>>> Maybe you can point out to the mayor's office that instituting an
>>>> online appointments only system IS NOT WORKING.
>>>> Here's my example: My driver's license expires on my birthday,
>>>> September 5.  I will be out of town Sept. 5.  I  can't renew my license
>>>> online; I must go in person to renew my license so that it is a REAL ID
>>>> license
>>>> But there evidently is no way to do that before I leave town (driving)
>>>> in fewer than two weeks. That is a probem.
>>>> I made an appointment at the SW office for September 2, but it was
>>>> disappeared yesterday, and I was told to reschedule. Trying to get on the
>>>> DMV website today has been a nightmare, and
>>>> there is no evidence that the city will get its act together to make
>>>> the online appointments system work.
>>>> I think I'd have better luck camping outside a DMV office than doing
>>>> this online thing; what is to keep the city from canceling whatever
>>>> appointment I might be able to get today, if the servers are back up?
>>>> Nothing.
>>>> dq
>>>>
>>>>
>>>> On Thu, Jun 18, 2020 at 10:54 PM Holtzman, Steve (SMD 6B05) <
>>>> 6B05 at anc.dc.gov> wrote:
>>>>
>>>>> Neighbors,
>>>>>
>>>>> There have been continuing questions regarding DMV's policies
>>>>> regarding documents (drivers licenses, tags, inspections,etc.) which are
>>>>> due to expire or which have already expired during the period of the Public
>>>>> Health Emergency. And some are still receiving reminder notices of upcoming
>>>>> renewals of various documents which, given the Public Health Emergency
>>>>> provisions is admittedly a little confusing.
>>>>>
>>>>> Given the fact that, DC has been in some form of lockdown for over
>>>>> three months, the number of residents who have some necessity of applying
>>>>> for or renewing some form of document has increased and so the relevance of
>>>>> understanding DMV's approach has become significant for more and more
>>>>> people.
>>>>>
>>>>> Despite several attempts to get a focused answer, the only
>>>>> clarification I can offer is what DMV itself has posted on it's website.
>>>>> Note that they may have been listening to some degree, because the guidance
>>>>> on their website seems to have recently been expanded somewhat.
>>>>>
>>>>> https://dmv.dc.gov/node/1479901
>>>>>
>>>>> There have, for example, been some question regarding cancellation by
>>>>> DMV of appointments set previously by residents for document renewals at
>>>>> the DMV's only open service center. DMV notes that *the Southwest
>>>>> Service Center is open on an "appointment only" basis, but only for these
>>>>> three functions :*
>>>>>
>>>>>    - First Time License and REAL ID Conversions;
>>>>>    - First Time Title and Registrations (no renewals);
>>>>>    - Knowledge Testing (for drivers licenses)
>>>>>
>>>>> The short answer to all renewal questions (which I've shared before
>>>>> with some in individual correspondance) is that any licenses,tags or
>>>>> inspections, even if they've expired at some time since March, are still
>>>>> valid and will be until DMV announces otherwise/resumes full normal
>>>>> operations. At that point, you will have 45 days to complete whatever
>>>>> renewal you had pending. Your documents will remain valid during that 45
>>>>> days as well.
>>>>>
>>>>>  My suggestion is that, anyone who wants an added level of comfort,
>>>>> particularly if they intend to travel, should print out the notice on the
>>>>> DMV site (see link above) which validates this and take a paper or digital
>>>>> copy with them.
>>>>>
>>>>> DMV continues to note that all licenses,tags,inspections which
>>>>> expire(ed) at any time during the Public Health Emergency *are
>>>>> automatically renewed until 45 days after the Emergency is lifted*.
>>>>> However, it also now explicitly says that its current operating stance is
>>>>> through PHASE ONE of the District's reopening plan.
>>>>>
>>>>> *Assuming, as is likely, that DC moves to PHASE TWO* *at some point
>>>>> next week*, everyone will have to check back to see what changes DMV
>>>>> may have made to its opening status and which services it will offer. If
>>>>> they announce that they are expanding their available service to include
>>>>> resumption of  normal license renewals, age-related renewals, vehicle tags,
>>>>> vehicle inspections, etc. then your expired documents will still be valid,
>>>>> as is, for 45 days (i.e., you will have until early August to get them
>>>>> renewed).
>>>>>
>>>>> The DMV website currently says "All driver licenses, vehicle
>>>>> registrations, and vehicle inspections scheduled to expire have been
>>>>> granted a waiver without penalty until DC DMV reopens at full operating
>>>>> capacity." However, they also note the following:"*The appointment
>>>>> scheduling system is currently undergoing maintenance to allow DC DMV to
>>>>> set-up the necessary appointments for Phase Two. The system will be back
>>>>> online by 12 pm (noon) on Friday, June 19, 2020."which does suggest t**hat
>>>>> they are likely to resume something close to normal operations during Phase
>>>>> Two.*
>>>>>
>>>>> So, hopefully, if all concerned check back on the DMV site early next
>>>>> week, next steps will be spelled out and straightforward.
>>>>>
>>>>> Given the number of residents here and elsewhere that are invariably
>>>>> waiting to do something which requires interaction with DMV, I have made a
>>>>> point of flagging this to the Mayor's office in the hopes that her
>>>>> anticipated statement/Order/guidance next week will include some specific
>>>>> reiteration reinforcing the clarity on the 45 day extensions and  how to
>>>>> approach DMV document applications/renewal in the transition.
>>>>>
>>>>>
>>>>> best,
>>>>>
>>>>>  Steve
>>>>>
>>>>> Steve Holtzman, 6B05
>>>>>
>>>>> For the latest information on the District Government’s response to
>>>>> COVID-19 (Coronavirus), please visit coronavirus.dc.gov.
>>>>>
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>> --
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