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    Here is the actual 311 request. If this gets closed without getting
    fixed, I'll change it to illegal dumping.<br>
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      -------- Forwarded Message --------
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            <th valign="BASELINE" nowrap="nowrap" align="RIGHT">Subject:
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            <td>Your 311 Request: Service Request 19-00259184</td>
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            <th valign="BASELINE" nowrap="nowrap" align="RIGHT">Date: </th>
            <td>Wed, 15 May 2019 14:33:03 +0000 (GMT)</td>
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            <th valign="BASELINE" nowrap="nowrap" align="RIGHT">From: </th>
            <td>DC 311 Info <a class="moz-txt-link-rfc2396E" href="mailto:dc311.info@dc.gov"><dc311.info@dc.gov></a></td>
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            <th valign="BASELINE" nowrap="nowrap" align="RIGHT">To: </th>
            <td><a class="moz-txt-link-abbreviated" href="mailto:martha@mhuizenga.com">martha@mhuizenga.com</a> <a class="moz-txt-link-rfc2396E" href="mailto:martha@mhuizenga.com"><martha@mhuizenga.com></a></td>
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                text-align:left;"><img beditid="r1sp1"
                  blabel="headerImage" id="r1sp1"
src="https://dc311.secure.force.com/open311/servlet/servlet.ImageServer?id=015t00000008t6W&oid=00Do0000000HpbV"
                  moz-do-not-send="true" border="0"></td>
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                font-size:12pt; font-family:arial;" height="300">
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                      <td teditid="c1r1" style="
                        background-color:#FFFFFF; color:#000000;
                        bEditID:r3st1; bLabel:main; font-size:12pt;
                        font-family:arial;" aeditid="c1r1" locked="0">
                        <p class="MsoNormal" style="color: rgb(0, 0, 0);
                          font-family: arial; font-size: 12pt;
                          text-indent: 0.25in;"><span style="font-size:
                            12pt; line-height: 18.4px; font-family:
                            "Times New Roman", serif;">    </span></p>
                        <p class="MsoNormal" style="color: rgb(0, 0, 0);
                          font-family: arial; font-size: 12pt;
                          text-indent: 0.25in;"><span style="font-size:
                            12pt; line-height: 18.4px; font-family:
                            "Times New Roman", serif;">Dear
                            resident,<o:p></o:p></span></p>
                        <p class="MsoNormal" style="color: rgb(0, 0, 0);
                          font-family: arial; font-size: 12pt;
                          text-indent: 0.25in;"><span style="font-size:
                            12pt; line-height: 18.4px; font-family:
                            "Times New Roman", serif;"><br>
                          </span></p>
                        <p class="MsoNormal" style="color: rgb(0, 0, 0);
                          font-family: arial; font-size: 12pt;
                          text-indent: 0.25in;"><span style="font-size:
                            12pt; line-height: 18.4px; font-family:
                            "Times New Roman", serif;">Thank
                            you for contacting 311! <o:p></o:p></span></p>
                        <p class="MsoNormal" style="color: rgb(0, 0, 0);
                          font-family: arial; font-size: 12pt;
                          text-indent: 0.25in;"><span style="font-size:
                            12pt; line-height: 18.4px; font-family:
                            "Times New Roman", serif;"><br>
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                        <p class="MsoNormal" style="color: rgb(0, 0, 0);
                          font-family: arial; font-size: 12pt;
                          margin-left: 0.25in;"><span style="font-size:
                            12pt; line-height: 18.4px; font-family:
                            "Times New Roman", serif;">Your
                            request for Trash Collection - Missed has
                            been received by our agents and will be
                            forwarded to the Department of Public Works
                            for completion. You may receive occasional
                            updates on the status of this request as the
                            agency works to complete your request. Your
                            request is expected to be completed on or
                            about 5/17/2019 2:32 PM (SLA: 2 days). We
                            will notify you when this request has been
                            closed. <o:p></o:p></span></p>
                        <p class="MsoNormal" style="color: rgb(0, 0, 0);
                          font-family: arial; font-size: 12pt;
                          margin-left: 0.25in;"><span style="font-size:
                            12pt; line-height: 18.4px; font-family:
                            "Times New Roman", serif;"><br>
                          </span></p>
                        <p class="MsoNormal" style="color: rgb(0, 0, 0);
                          font-family: arial; font-size: 12pt;
                          margin-left: 0.25in;"><span style="font-size:
                            12pt; line-height: 18.4px; font-family:
                            "Times New Roman", serif;">Please
                            visit 311.dc.gov to check the status of your
                            request or to find answers to frequently
                            asked questions.  You may also call 311, and
                            reference service request number:
                            19-00259184 to check your status or get help
                            with questions. <br>
                          </span></p>
                        <p class="MsoNormal" style="color: rgb(0, 0, 0);
                          font-family: arial; font-size: 12pt;
                          margin-left: 0.25in;"><font face="arial,
                            helvetica, sans-serif"><span
                              style="font-size: 12px;"> </span></font></p>
                        <p class="MsoNormal" style="color: rgb(0, 0, 0);
                          font-family: arial; font-size: 12pt;
                          margin-left: 0.25in;"><span style="color:
                            rgb(0, 0, 238); font-family: "Times New
                            Roman", serif; text-decoration-line:
                            underline;"><a
href="https://311.dc.gov?serviceRequestId=19-00259184&email=martha@mhuizenga.com"
                              moz-do-not-send="true">View your Service
                              Request in the Portal</a></span></p>
                        <p class="MsoNormal" style="color: rgb(0, 0, 0);
                          font-family: arial; font-size: 12pt;
                          margin-left: 0.25in;"><font face="arial,
                            helvetica, sans-serif"><span
                              style="font-size: 12px;"><br>
                            </span></font></p>
                        <p class="MsoNormal" style="color: rgb(0, 0, 0);
                          font-family: arial; font-size: 12pt;
                          margin-left: 0.25in;"><span style="font-size:
                            12pt; line-height: 18.4px; font-family:
                            "Times New Roman", serif;">Thanks
                            again for contacting the Mayor’s 311
                            Hotline! </span></p>
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                          font-family: arial; font-size: 12pt;
                          margin-left: 0.25in;"><span style="font-size:
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                            "Times New Roman", serif;"><br>
                          </span></p>
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                          0.25in;"><span style="line-height: 18.4px;"><font
                              size="1" face="Times New Roman, serif"
                              color="#ffffff">ref:_00Do0HpbV._500t0Ivn4k:ref</font></span></p>
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                          0.25in;"><span style="line-height: 18.4px;"></span></p>
                        <p class="MsoNormal" style="margin-right: 0px;
                          margin-left: 0.25in;"><font size="2"
                            face="Times New Roman, serif">Need to reach
                            the Metropolitan Police Department to report
                            a police non-emergency?  You can now dial
                            3-1-1, and press Option #1 to report less
                            critical incidents like noise complaints,
                            vandalism, destruction of property, and for
                            crimes that happened in the past with no
                            injury.</font></p>
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